Terms & Conditions

These Terms and Conditions (hereinafter referred to as "the Agreement", "these Terms", or "T&C") constitute a legally binding agreement between you (the "User", "Player", or "Account Holder") and liv88 (hereinafter referred to as "liv88", "the Platform", "we", "us", or "our"), the operator of the online casino and sports betting platform accessible at https://liv88.cam.

By creating an account on liv88, accessing the platform, depositing funds, or placing any wager or bet, you unconditionally agree to be bound by these Terms and Conditions in their entirety, along with our Privacy Policy and any additional rules or guidelines that apply to specific games, promotions, or payment methods offered on the platform.

liv88 is an online gaming and sports betting platform designed exclusively for entertainment purposes. All services are directed at adult users who are at least 21 years of age and who are accessing the platform voluntarily from jurisdictions where online gaming is permitted.

These Terms and Conditions are published in English. In the event of any dispute arising from a translation or interpretation of these Terms, the English version shall prevail.

For the purposes of these Terms and Conditions, the following terms shall have the meanings ascribed to them below:

Access to and use of the liv88 Platform is subject to the following eligibility criteria, which must be satisfied at all times during the User's use of the Platform:

• Age Requirement: You must be at least 21 years of age. liv88 strictly enforces a minimum age requirement of 21 years for all registered Users. This requirement is non-negotiable and applies regardless of the applicable local minimum age in your jurisdiction.
• Jurisdiction: You must be accessing the Platform from a jurisdiction in which online gambling is not prohibited by applicable law. It is the sole responsibility of the User to verify the legality of online gambling in their jurisdiction before registering or depositing.
• Personal Capacity: You must be registering as an individual acting in your own name and on your own behalf. Corporate entities, associations, and any persons acting as an agent or on behalf of a third party are not permitted to open an Account.
• One Account Per Person: Each individual is permitted to maintain only one registered Account on the Platform. The creation of duplicate or multiple accounts — whether using different names, email addresses, payment methods, or device identifiers — is strictly prohibited.
• Self-Exclusion Status: Persons who have voluntarily self-excluded from the liv88 Platform, or any affiliated platform, are not eligible to create a new Account during the active exclusion period.
• No Association with liv88: Employees, contractors, agents, and immediate family members of liv88 or its affiliated entities are not permitted to hold a Player Account or participate in any promotional activity.

To access the full range of services offered by liv88, including placing bets and processing withdrawals, you are required to complete the account registration process. By completing registration, you represent and warrant that all information provided is accurate, complete, current, and not misleading in any respect.

During registration, you will be required to provide, at minimum: a valid email address, a chosen username, a secure password, your full legal name, date of birth, and your Malaysian mobile phone number. liv88 reserves the right to request additional verification documentation at any time.

Know Your Customer (KYC) Verification: Prior to processing any withdrawal, or at the absolute discretion of liv88, Users may be required to submit identity verification documents. Acceptable documents include, but are not limited to, a Malaysian National Identity Card (MyKad), valid passport, or other government-issued photo identification. liv88 may also request proof of residential address and proof of payment method ownership.

Account Security: You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify liv88 immediately upon becoming aware of any unauthorised access to or use of your Account. liv88 shall not be liable for any loss or damage arising from your failure to protect your account credentials.

By accessing the liv88 Platform, you agree to use it solely for lawful, personal, and non-commercial entertainment purposes. The following general terms govern all use of the Platform:

• You access the Platform using your own registered Account and do not permit any third party to use your Account.
• You accept that the outcome of all games and betting events is determined by chance or real-world sporting results, and that past performance does not guarantee future outcomes.
• You acknowledge that gambling involves financial risk and that you may lose some or all funds deposited into your Account.
• You agree not to use the Platform for any purpose other than personal recreational gambling.
• You agree to comply with all applicable laws and regulations governing online gambling in your jurisdiction.
• You will not use any automated software, bots, artificial intelligence tools, or other automated means to interact with the Platform.
• You will not attempt to exploit technical errors, system bugs, or loopholes in any game or service to gain an unfair advantage.

liv88 reserves the right to monitor all account activity for compliance with these Terms. Any activity deemed to be in breach of these Terms may result in immediate Account suspension and forfeiture of funds pending investigation.

6.1 Deposits. liv88 accepts deposits exclusively in Malaysian Ringgit (MYR) via the following approved payment methods: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, and USDT TRC20 cryptocurrency. The minimum deposit amount is RM 30 unless otherwise stated in a specific promotion. liv88 does not charge a deposit processing fee, though your payment service provider may apply their own charges.

6.2 Withdrawals. Withdrawal requests are processed in the order they are received, subject to satisfactory completion of KYC verification. liv88 targets the following indicative processing timelines: e-wallets (Touch 'n Go eWallet, Boost, GrabPay) within 5 minutes; DuitNow and FPX transfers within 5 to 15 minutes; direct bank wire transfers within 15 to 60 minutes. These timelines are indicative only and may be affected by factors outside of liv88's control, including bank processing times and third-party payment gateway maintenance.

6.3 Withdrawal Conditions. The following conditions apply to all withdrawal requests:

• The User must have completed KYC verification before any withdrawal is processed.
• Withdrawals must be made to a payment method registered in the same name as the liv88 Account holder.
• Any active bonus funds must be played through in accordance with the applicable wagering requirement before any associated winnings may be withdrawn.
• liv88 reserves the right to request additional documentation before processing any withdrawal, particularly for large amounts or where fraud is suspected.
• The minimum withdrawal amount is RM 50 unless otherwise specified.

6.4 Refused Transactions. liv88 reserves the right to refuse or reverse any deposit or withdrawal transaction where there is reasonable suspicion of fraudulent activity, money laundering, or breach of these Terms.

liv88 may from time to time offer bonuses, promotions, cashback schemes, reload offers, and other incentive programmes to eligible Users. All promotions are subject to specific terms and conditions that will be published alongside each offer. In the event of any conflict between specific promotion terms and these General Terms, the specific promotion terms shall prevail.

7.1 General Bonus Conditions. Unless otherwise stated in the applicable promotion terms:

• Bonuses may only be claimed once per User, household, device, or IP address, unless explicitly stated otherwise.
• Bonus funds are held separately from real-money funds and must meet the stated wagering requirement before becoming withdrawable.
• Standard wagering requirements for welcome bonuses are between 15x and 30x the bonus amount. The exact figure will be stated clearly in the promotion terms.
• Only bets placed with real-money funds contribute to VIP tier calculations unless a promotion specifically states otherwise.
• liv88 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice.
• Any bonus obtained through fraudulent means, including the use of multiple accounts or false information, will be forfeited and the Account may be suspended.

All bets and wagers placed on the liv88 Platform are subject to the following general rules, in addition to any game-specific or event-specific rules published on the Platform:

• Bet Confirmation: A bet or wager is not confirmed until you have received an explicit confirmation from the Platform, displaying the bet reference number and accepted odds or stake. Bets in a "pending" state are not confirmed and may be declined.
• Odds Changes: Live odds for sports betting events fluctuate in real time. The odds displayed at the time of bet placement are the odds that will apply to that bet, provided the bet is accepted before an odds change occurs.
• Insufficient Funds: A bet will be declined if the User's Account Balance is insufficient to cover the full stake amount at the time of placement.
• Technical Errors: In the event of a manifest error in the odds, game result, or payout calculation — including software errors or data feed malfunctions — liv88 reserves the right to void the affected bets and refund the stake to the User's Account Balance.
• RNG Games: All slot and casino games use certified random number generation (RNG) software. Game outcomes are determined independently and cannot be influenced by the Platform, the User, or any third party.
• Live Dealer Games: Bets placed during live dealer sessions are final once the dealer declares "no more bets." Disconnection during a live game does not void a placed and accepted bet.

The following conduct is strictly prohibited on the liv88 Platform. Engaging in any prohibited conduct may result in immediate Account suspension, forfeiture of all balances, and where appropriate, referral to law enforcement authorities:

• Registering more than one Account, or creating an Account on behalf of another person.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using the Platform for any form of money laundering, structuring, or other financial crime.
• Colluding with other players to manipulate game outcomes or exploit betting patterns.
• Using automated bots, scripts, or software tools to place bets or interact with the Platform.
• Exploiting known bugs, glitches, or technical errors in any game or system.
• Abusing the bonus and promotion system, including but not limited to coordinated bonus harvesting across multiple accounts.
• Engaging in chargebacks or payment reversals after a deposit has been used for gambling activity.
• Harassing, threatening, or abusing other players or liv88 staff through any communication channel.
• Attempting to access, probe, or interfere with the Platform's servers, databases, or security infrastructure.

liv88 is committed to providing a safe and responsible gambling environment for all players. We strongly encourage all Users to approach gambling as a form of entertainment and not as a means of generating income or resolving financial difficulties.

The following responsible gambling tools are available to all registered Users and can be activated through the Account Settings section of the Platform at any time:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you are permitted to deposit into your Account. Once set, a limit reduction takes effect immediately; a limit increase is subject to a mandatory 24-hour cooling-off period.
• Loss Limits: Cap the total amount you are permitted to lose within a defined period.
• Session Time Limits: Restrict the maximum continuous duration of any single gaming session.
• Self-Exclusion: Temporarily or permanently exclude yourself from the Platform. During a self-exclusion period, your Account will be suspended and no new Account may be registered using your details.
• Reality Checks: Set periodic on-screen reminders of the duration of your current gaming session.

If you believe that gambling is negatively affecting your life or the life of someone you care about, we encourage you to seek professional support. Please visit our dedicated Responsible Gambling page for more information. 21+ only.

All content published on the liv88 Platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of liv88 or its content licensors and is protected by applicable intellectual property laws.

The liv88 name, logo, and all related marks, trade names, and service names displayed on the Platform are trademarks of liv88. Nothing in these Terms grants the User any right or licence to use any such intellectual property without the prior written consent of liv88.

Users may not copy, reproduce, republish, download, post, transmit, or distribute any content from the Platform for commercial purposes. Limited personal, non-commercial use is permitted provided that all copyright and proprietary notices are maintained.

To the maximum extent permitted by applicable law, liv88, its directors, officers, employees, contractors, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to the User's access to or use of the Platform, including but not limited to:

• Loss of funds resulting from gambling activity on the Platform.
• Interruptions to the Platform arising from scheduled maintenance, technical failures, or events outside of liv88's reasonable control.
• Unauthorised access to a User's Account arising from the User's failure to maintain adequate account security.
• Decisions made by third-party payment providers affecting the processing of deposits or withdrawals.
• Inaccuracies in live sports data or results feeds provided by third-party data suppliers.

In any event, the total aggregate liability of liv88 to any single User arising from any single event or series of related events shall not exceed the total amount deposited by that User in the 30-day period immediately preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis. liv88 makes no warranty that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

13.1 By liv88. liv88 reserves the right, at its sole discretion, to suspend, restrict, or permanently close any User Account at any time and without prior notice where it has reasonable grounds to believe that:

• The User has breached any provision of these Terms and Conditions.
• The User has provided false or fraudulent information during registration or at any subsequent point.
• The Account has been involved in, or is suspected of involvement in, any fraudulent, criminal, or abusive activity.
• Continued operation of the Account poses a risk to the integrity of the Platform or to other Users.
• The User is located in a jurisdiction where provision of online gambling services is prohibited.

Where an Account is suspended or closed due to confirmed fraudulent activity, liv88 reserves the right to withhold and forfeit all Account balances, including deposited funds. In all other cases, available Account balances (excluding active bonuses) will be returned to the User via the original payment method following the completion of any required investigation.

13.2 By the User. Users may close their Account at any time by submitting a written request to the liv88 customer support team. Prior to Account closure, any pending withdrawal requests will be processed in accordance with standard procedures. Any outstanding wagering requirements on bonus funds will be forfeited upon Account closure.

If you have a complaint or dispute relating to your use of the liv88 Platform, we encourage you to contact our customer support team in the first instance. The majority of issues can be resolved quickly through our 24/7 live chat service or via email to the address provided in Section 16 of these Terms.

Formal Complaint Procedure. If your complaint is not resolved to your satisfaction through initial customer support contact, you may escalate the matter by submitting a formal written complaint to our support email address with the subject line "Formal Complaint – [Your Username]". We undertake to acknowledge all formal complaints within 48 hours and to provide a full response within 14 calendar days.

Disputed Bets. All disputes regarding the outcome of a bet or game must be raised within 72 hours of the relevant event or game completion. Claims raised outside of this window will not be investigated unless extraordinary circumstances are demonstrated by the User.

Governing Law. These Terms and Conditions shall be governed by and construed in accordance with the laws applicable to the jurisdiction under which liv88 holds its operating licence. Any disputes that cannot be resolved through the Platform's internal complaints procedure may be referred to the relevant regulatory authority or independent dispute resolution body.

liv88 reserves the right to amend, update, or modify these Terms and Conditions at any time. Amendments may be made without prior notice to Users, though significant changes affecting User rights or obligations will ordinarily be communicated via a notice displayed on the Platform or by email to the address registered on the User's Account.

The effective date of the current version of these Terms is stated at the top of this page. By continuing to use the Platform after any amendments have been published, you agree to be bound by the revised Terms in their entirety. If you do not agree with any amended Terms, you must cease use of the Platform and close your Account.

It is your responsibility to review these Terms periodically to ensure that you are aware of the current version. liv88 accepts no liability for any User's failure to review updated Terms.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, or if you wish to submit a formal complaint or request Account closure, please contact the liv88 customer support team through the following channels:

• Support Email (plain text — not a clickable link): [email protected]
• Live Chat: Available 24 hours a day, 7 days a week, accessible directly through the Platform interface.
• Response Time: Email enquiries are typically responded to within 2 hours. Formal complaints are acknowledged within 48 hours and fully resolved within 14 calendar days.
• Support Language: English. Our support team operates on Malaysia Standard Time (GMT+8).